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FAQs

What are the currencies accepted by CSTBET?

CSTBET accepts various currencies depending the availability and the location that you are playing from.

In order to verify the full list of currencies supported by CSTBET,   please check the preferred currencies tab in the registration page.
In addition to this,  CSTBET also accepts various cryptocurrencies as well.

The follow cryptocurrencies are accepted on CSTBET:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Litecoin (LTC)
  • Bitcoin Cash (BCH)
  • Ripple (XRP)
  • (EOS) – Coming Soon
Special Note:

1 unit of Vietnamese Dong (VND) is equivalent to VND 1,000.
1 unit of Indonesian Rupiah (IDR) is equivalent to IDR 1,000.
1 unit of Myanmar Kyat (MMK) is equivalent to MMK 1,000.
1 unit of any cryptocurrency (BTC, LTC, BCH, ETH & XRP) deposited into CSTBET will be converted to 1000 Coins (CNS, LNS, BNS, ENS & XNS).

How do I deposit funds in my CSTBET account?
Before betting with CSTBET,  you will need to fund your account using one of the following deposit options:
  • Local Bank Transfer
    • Malaysia Bank (24 hour)  
    • Thailand Bank (24 hour)  
    • Vietnam Bank (24 hour)  
    • Indonesia Bank (24 hour)  
    • Myanmar Bank (24 hour)  
    Note:

    This will be subject to bank availability and maintenance periods.

  • Cryptocurrency Wallet Transfer (BTC, ETH, LTC, BCH & XRP)
    Note:

    Please take note that fund received are only acknowledged once the transfer is completed and not based on a certain number of confirmations displayed.

  • Payment Gateway (Online Banking)
    • Help2Pay (Malaysia,  Indonesia, Vietnam, Thailand & Myanmar) 
    • GmStone – Alipay,  WeChat Pay,  QQ Pay & Chinese Banks (ICBC,  CCB,  PSBC,  CMBC, CEB, SHB, BCCB & ABC) 
    Note:

    Management will NOT accept all kinds of “Cheque” (Bank OR Personal) as deposit method.
    Should there be a popular cryptocurrency that you wish to see on our site,  please send a recommendation via our feedback form or through live chat.

How do I withdraw funds from my CSTBET account?
You can withdraw money from your CSTBET account via the following methods:
  • Local Bank Transfer
    • Malaysia Bank (24 hour)  
    • Thailand Bank (24 hour)  
    • Vietnam Bank (24 hour)  
    • Indonesia Bank (24 hour)  
    • Myanmar Bank (24 hour)  
    Note:

    This will be subject to bank availability and maintenance periods.
    You will need to check with our customer service via live chat to confirm the latest status.

  • Cryptocurrency Wallet Transfer (BTC,  ETH,  LTC, BCH & XRP)
    Note:

    Please take note that fund received are only acknowledged once the transfer is completed and not based on a certain number of confirmations displayed.

  • Payment Gateway (Online Banking)
    • Help2Pay (Malaysia,  Indonesia, Vietnam, Thailand & Myanmar) 
    • GmStone – Alipay,  WeChat Pay,  QQ Pay & Chinese Banks (ICBC,  CCB,  PSBC, CMBC, CEB,  SHB, BCCB & ABC) 
How long until I receive my money?

As long as we have received and processed any information that you are required to send us in accordance with the CSTBET Withdrawal Policy,  any withdrawal request will be sent to our Finance team for processing.  Withdrawals will be processed within the following time frames:

Processing times from time of withdrawal request
Banking Method Of Withdrawal Processing Time Funds Received by You (estimated)
Local Bank Transfer 20 minutes 20 minutes
Other Methods  
Bitcoin, Ethereum, Litecoin, Bitcoin Cash & Ripple 20 minutes 24 hours

Note:

This is an estimation and not to be construed as a guarantee of service.
To better determine the status,  it is advised to contact our customer service via live chat.

Will I be charged for deposit and withdrawal transactions from CSTBET?

CSTBET will NOT charge our members for any deposits and withdrawals made to their accounts.
However, please be informed that many selected banks or e-wallet providers have an additional transaction fee which CSTBET will not be liable for such charges.
Therefore,  kindly check with your selected bank or e-wallet to confirm your transaction fee’s.
CSTBET may at our sole and absolute discretion,   reserve the rights to terminate or remove any offer and amend our site policy and terms & conditions at any points of time without prior notification.